Shipping policy

At Crypto Customz, all products are made to order. This allows us to offer custom designs and high-quality prints, but it also means that shipping times may vary slightly from standard retail items.

Order Processing

• Each order is produced after it is placed.

• Typical processing time is 2–5 business days before the item is shipped.

• During high-demand periods (holidays, sales), processing times may be slightly longer.

Shipping Times

Estimated delivery times after production:

Delivery times are estimates and may vary based on the carrier, customs, or local delays.

Shipping Costs

• Shipping fees are calculated at checkout based on destination, package weight, and service level.

• Free shipping promotions (if applicable) are automatically applied at checkout.

Tracking

• Once your order ships, you will receive a tracking number via email.

• You can use this number to monitor your shipment until it reaches you.

Address Accuracy

• Please ensure your shipping address is complete and correct at checkout.

• If a package is returned due to an incorrect or incomplete address, additional reshipping fees may apply.

Lost or Delayed Packages

• If your package appears lost in transit, contact us within 30 days of the estimated delivery date.

• We will work with the shipping carrier to investigate and resolve the issue.

Customs and Duties

• International orders may be subject to customs fees, taxes, or import duties depending on your country’s regulations.

• These fees are the responsibility of the customer and are not included in the shipping cost.

Questions?

If you have any concerns about your order, shipment, or delivery, please contact our support team via our site contact page.

We’re happy to help and will respond as quickly as possible.